Title
Terms of Service
Last updated: January 13, 2026
Welcome to Saandsa, your reliable source for household tools in Singapore. By shopping with us, you agree to the following terms and conditions. Please read them carefully to ensure a clear understanding of our services.
Company Information
- Company Name: Hong Kong Changlong Digital Technology Co., Limited
- Phone Number: 05055332722
- Email Address: service@saandsa.com
- Address: Room 1702, 17/F, Hong Kong Trade Centre, Nos. 161-167 Des Voeux Road Central, Hong Kong
Customer Service Hours
- Monday to Friday: 9:00 AM to 6:00 PM
- Closed on weekends and public holidays
Key Points of the Terms of Service
| Aspect | Details |
|---|---|
| Order Processing Time | We aim to process orders within 1-2 business days after payment confirmation. |
| Delivery Schedule | Delivery is estimated at 7 days from dispatch, barring unforeseen delays. |
| Return Policy | Items can be returned within 7 days of receipt if they are unused and in original packaging. |
| Payment Methods | Accepted methods include Visa, MasterCard, ApplePay,American Express, GrabPay, Paynow, and Cash on Delivery. |
| Customs Duties | Buyers are responsible for any customs duties or taxes incurred. |
Additional Terms
- Product Availability: While we strive to maintain accurate stock levels, availability may fluctuate due to demand.
- Pricing: All prices listed are in Singapore Dollars (SGD) and are subject to change without prior notice.
- Limitation of Liability: Saandsa is not liable for any indirect or consequential damages resulting from your use of our products or services.
- Modification of Terms: Saandsa reserves the right to amend these terms at any time. Changes will be posted on our website.
By using our site and services, you agree to comply with these terms. If you have any questions or concerns, please contact our customer service team for assistance.
Thank you for choosing Saandsa. We look forward to serving you and ensuring a smooth shopping experience.