Title
Payment Policy
Last updated: January 13, 2026
Welcome to Saandsa, where we offer a wide range of household tools for our valued customers in Singapore. To make your shopping experience as smooth as possible, we have detailed our payment policy below.
Company Information
- Company Name: Hong Kong Changlong Digital Technology Co., Limited
- Phone Number: 05055332722
- Email Address: service@saandsa.com
- Address: Room 1702, 17/F, Hong Kong Trade Centre, Nos. 161-167 Des Voeux Road Central, Hong Kong
Customer Service Hours
- Monday to Friday: 9:00 AM to 6:00 PM
- Closed on weekends and public holidays
Key Points of the Payment Policy
| Aspect | Details |
|---|---|
| Payment Methods Accepted | We accept Visa, MasterCard, ApplePay, American Express, GrabPay, Paynow, and Cash on Delivery. |
| Currency | All transactions are processed in Singapore Dollars (SGD). |
| Security | Our payment gateways are secure and encrypted to protect your personal and financial information. |
| Refund Processing Time | Refunds will be processed within 15 days after approval of the return/exchange. |
| Return/Exchange Period | Returns or exchanges must be requested within 7 days of receiving the product. |
Additional Information
- Please ensure that all payment details are entered correctly to avoid any delays in order processing.
- For cash on delivery, please have the exact amount ready as our delivery partners may not carry change.
- In case of any issues with payment or if you encounter errors during checkout, please contact our customer service team immediately for assistance.
Thank you for choosing Saandsa for your shopping needs. We are committed to providing you with a secure and convenient payment experience.